Meaning of 外柔内剛 in Japanese
Definition of 外柔内剛
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(n) gentle but firm
見た目には優しそうだけど、彼って皆から外柔内剛の結構なタフネゴシエータと言われているよ。
He seems like a softy on the surface. But at the core he's got an iron will that makes him an extremely tough negotiator.